FAQS

Compass Rehab

How can we help?

We accept EPC (Medicare), private health, DVA*, My Aged Care, NDIS and private cash/card.

*for Exercise Physiology

We service Hervey Bay, Maryborough, Tinana, Toogoom and Burrum Heads. We do occasionally service wider regions by negotiation.

Why Compass Rehab?

Compass Rehab was started and built in Hervey Bay. We provide targeted assessment and treatment in the space of neurology and vestibular rehab. With our broader team we also service a range of other chronic health conditions.

Check out our about page to find out more.

What services does Compass Rehab offer?

Compass Rehab is focused on neurological and vestibular rehab. We provide treatments for post stroke, Parkinson’s Disease, Multiple Sclerosis, Guillian-Barre Syndrome, vestibular neuritis, labyrinthitis, BPPV, PPPD, vestibular migraine, concussion. We also provide services for those with osteoarthritis following the G:LAD program. Discover more on our services page.

How do I get started with Compass Rehab?

Call us on 07 4112 4446 or contact us at [email protected]

How long does rehabilitation take?

Rehab can take anywhere from 1-2 sessions, through to 6 months. Some vestibular conditions require training which needs to be completed over an extended period. To manage this, we spread sessions out as needed.

Do I need a referral?

You do not need a referral to see our clinicians, however, if you would like to access services through DVA or EPC (Medicare), you will require a referral from your GP.

Your GP can refer to us via the handy form section on our website.

Are you registered with NDIS?

We are not registered with NDIS, however, we can see most NDIS participants. If you are self managed or plan managed we are able to provide services. If you’re an NDIS provider, please click here for to access our NDIS referral form.

If you have any other questions, please don’t hesitate to reach out. We’re here to help you on your your health journey.

Individual Approach

Why Choose Us

Training

Training completed in vestibular rehabilitation over 10years

Modern Equipment

Used of infrared goggles to guide diagnosis

Experience

12 years of physiotherapy experience spent mostly in neurological/vestibular and orthopaedic wards